Privacy Policy

General Information and Data Controller Details

Dear User,

Please read this Privacy Policy carefully before you start using our services. In the process of interaction via the internet platform www.ebiznis.mk, we consider that you are familiar with our policy and confirm that you understand the terms under which we process your personal data, thereby agreeing to these rules.

(VIRTUAL BUSINESS CENTER) ANET NETWORK SOLUTIONS DOOEL Skopje, headquartered at 8 Udarna Brigada No. 20B, Skopje, email address: support@ebiznis.mk, registered in the Trade Register under company registration number: 6969291, tax number (EDБ): 4080014545636 (hereinafter: “VIRTUAL BUSINESS CENTER, the Company, the platform, or We”), is deeply committed to protecting the privacy of every individual (users, associates, visitors, or other persons – hereinafter: “Individual or You”) whose data we collect and process.

The processing and storage of personal data by VIRTUAL BUSINESS CENTER are carried out in strict accordance with the applicable Law on Personal Data Protection of the Republic of North Macedonia.

We are aware that privacy is of exceptional importance, which is why we created this Policy to clarify what data we collect, for what purpose, how we store it, and what your statutory rights are. For any questions or concerns, feel free to contact us at any time via email at support@ebiznis.mk or reach out directly to our data protection officer at:

Address: 8 Udarna Brigada 20B, Skopje, North Macedonia
Telephone: 02 3217 815
E-mail: info@ebiznis.mk

Thank you for your trust!

 

Basic Terms and Personal Data Processed by VIRTUAL BUSINESS CENTER

Personal Data: Any information relating to a physical person whose identity can be determined directly or indirectly (such as name, surname, contact details, location, or internet identifiers).

Processing: Any operation performed on data, including collection, recording, storage, use, or deletion.

Controller: The entity that determines the purposes and means of personal data processing.

We do not collect special categories of personal data (sensitive data), nor do we intentionally collect data from persons under the age of 14, except within the legally stipulated framework for information society services for users over 15 years of age.

 

Principles of Personal Data Processing

In handling your data portfolio, we are guided by the following principles:

  • Legality, fairness, and transparency in procedures.
  • Purpose limitation – collection exclusively for clear, established, and legitimate purposes.
  • Data minimization – using only necessary information.
  • Accuracy, up-to-dateness, as well as security, integrity, and confidentiality in storage.

 

Personal Data Collected and Processed by VIRTUAL BUSINESS CENTER

Depending on the method of cooperation, we may collect the following categories of data:

  • Name and surname, gender;
  • Residential address or delivery and correspondence location;
  • Email address and telephone number (mobile/fixed);
  • Current account details (exclusively when a refund is necessary);
  • Voice recordings during telephone communication with our services;
  • Technical data defined through our Cookie Policy.

 

Methods of Collecting Personal Data

Directly from you: When creating a user account on www.ebiznis.mk, subscribing to newsletters, contacting our administrators via forms or social media, or applying for job openings and partnerships.

Through cooperation with third parties: In cases where data is forwarded to us by authorized partners, banks for transaction processing, or via login integrations (such as Google or Facebook), whereby we take full responsibility for security from the moment of receipt.

 

Purpose of Collection and Processing

We use the data for:

  • Enabling the smooth functioning of the platform and user profiles;
  • Establishing communication and responding to questions and requests;
  • Performing administrative and contractual obligations;
  • Direct marketing, news updates, special offers, and promotional campaigns (only with your explicit consent);
  • Improving the security and quality of the service.

 

Legal Basis for Processing

Processing is based on:

  • Your free consent, which you can withdraw at any time;
  • Fulfillment of contractual obligations or pre-contractual activities;
  • Legal obligations prescribed by the positive regulations in the country.

 

Processors and Third Parties

VIRTUAL BUSINESS CENTER may share certain necessary data with trusted associates (technical supporters, IT providers using secure cloud servers within the EU – Germany, banking institutions for payment processing) exclusively within the scope of defined tasks and with an obligation for complete confidentiality protection.

 

Retention Period

Data is stored as long as necessary to fulfill the purposes for which it was collected, i.e., in accordance with legal deadlines for archiving and protection of rights (usually up to 5 years from the last activity, or until the moment of withdrawal of your consent).

 

Rights of Data Subjects

As a user, you have the right to:

  • Access your personal data and information regarding its processing;
  • Correction or deletion of data (“right to be forgotten”), which you can activate directly through your profile settings or by submitting a request to our team;
  • Objection and restriction of processing in certain situations;
  • Portability of data in a structured format.

To exercise these rights, feel free to write to us at info@ebiznis.mk or support@ebiznis.mk.

 

Confidentiality and Transparency

Your data is treated with the highest degree of confidentiality. Any changes to this Policy are published in a timely manner on our official platform www.ebiznis.mk.

For additional questions, we are always available via email at support@ebiznis.mk.

 

Cookies

The platform uses cookies to provide a better user experience, traffic analysis, and website functionality. The user can control cookie settings through their internet browser.

 

Your VIRTUAL BUSINESS CENTER

Last modified: September 24, 2026

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